Join the CFCU team for a night of celebration, food, and the latest updates from your credit union. The Annual Meeting of Shareholders of Carolina Federal Credit Union will be held Wednesday, May 15th, at 5:30 PM at the Cherryville Golf and Country Club.

During this meeting, we will:
• Elect 3 Directors for a 3-year Service Term
• Acknowledge the 2024 Scholarship Winners
• Review Business Updates for 2024

RSVP Today!

We are thrilled to unveil the exciting technology upgrades planned for Carolina Federal Credit Union in 2024 and 2025. We hope you’ve been enjoying the latest enhancements at our 1200 E. Church Street ATM. Starting Tuesday, May 7th, you can look forward to an improved experience with CFCU’s online banking portal. Below, you’ll find detailed instructions on how to navigate your first login or enroll for the new portal. While there are currently minimal changes to the online banking portal, these new enhancements mark significant steps towards the development of a brand-new mobile app later this year, as well as an exceptional online banking platform in the future.
 

Our commitment to investing in streamlined technologies remains steadfast. While exact dates are yet to be finalized, over the coming months, we plan to roll out a brand new CFCU Mobile App, website, and introduce enhanced features like card controls, digital issuance, text notifications, express end-to-end payment services, and much more to enrich our members’ experiences. Rest assured, as these projects progress and more technological enhancements are on the horizon, we’ll keep you updated.
 

We’re excited about the future at Carolina Federal Credit Union and eagerly anticipate bringing you even more value as a member. During this transition, if you have any questions or concerns, feel free to email us at memberservice@carolinafcu.org. It’s the most efficient way for us to address your inquiries promptly and thoroughly. 

First Login

If you are currently enrolled in Online Banking, your Login ID (User ID) and Security Code (Password) will remain the same. Virtual Branch Next will now require a valid phone number and email. When you log on to VB Next for the first time, you will be prompted to enter a mobile number and unique email address if one does not exist in the online banking system. A mobile number should be used, but any valid phone number is currently acceptable in this field.

Virtual Branch Next (VB Next) will replace our current Virtual Branch experience. With Virtual Branch Next comes new features, such as:
Enhanced search features (keyword search)
Easier site navigation and quick link options
Customizable features such as favorite accounts

Update: Single Sign-On Credit Cards

Virtual Branch Next is a Single Sign-on (SSO) for the Credit Card Portal (EZ Card), and cardholders can continue to access their CFCU credit card accounts via the Loan Account.

Enrollment

If you have never enrolled in Online Banking, you can now self-enroll with Virtual Branch Next. Click “Enroll in Online Banking,” verify that you are not a robot, and complete the following steps:

• Enter your member number
• Enter your PIN (the last 4 digits of your Social Security Number)
• For the address number, enter the digits of your address. For example, if your address is 1505 N. Pine Street, you will enter 1505. If your address is a P.O. Box, enter the digits of the P.O. Box instead (P.O. Box 333 would enter 333).

Please note that your login ID cannot be: your member number, email address, or social security number.

Online Banking Changes take effect May 7th. Please contact us with any questions. We are happy to help.