Contact Us

Contact Information

Check out the many ways to contact us…

At Carolina Federal Credit Union, you are more than just a number…you are a member/owner! CFCU would like to encourage and invite you to contact our office at any time. Our staff will be glad to answer your questions and assist you in any way.

Member Services

Local: 704-435-0186
Toll Free: 1-800-378-1955
Fax: 704-435-8061

Hours of Operation : Monday – Friday 9:00 a.m. to 5:00 p.m.

Routing/ABA number

253175397

Mailing Address

Carolina Federal Credit Union
1200 East Church Street
Cherryville, NC 28021

Visa Customer Service

Toll Free: 1-800-808-7230

Fraudulent Activity on Debit/Credit Card

Debit Card: 1-800-262-2024
Credit Card: 1-800-369-4887

Lost Stolen Debit Cards

During Business Hours: 1-800-378-1955
After Hours: 1-800-472-3272

Email

memberservice@carolinafcu.org

lending@carolinafcu.org

management@carolinafcu.org

Online Services

Address Changes and Information on your account

Send Us a Message

Please Note – Regular email is not a secure communication method. The Credit Union asks that you do not send confidential information by regular email.

Coronavirus Financial Relief and Support

As a trusted financial partner to our community and members, we commit to showing our support in a time of uncertainty. Please contact us by phone, email, or send us a message below to inquire about financial relief. We want to work with you and find the best solution for you during this difficult time.

Please Note – Regular email is not a secure communication method. The Credit Union asks that you do not send confidential information by regular email.

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A Message From CFCU about the Coronavirus - Learn more