Archive for December 2020

Branch/Coronavirus Update – Returning to Open Lobby

Carolina Federal Credit Union will return to an open lobby beginning April 5th, 2021. No appointment will be needed to enter the lobby to conduct transactions at the teller line or meet with a member service representative or loan officer. As we adjust, we will do our best to have no more than 10 members in the lobby at a time. Our opening approach follows North Carolina’s loosening of social distancing restrictions while still closely following state and federal guidelines. We request that members keep a 6-foot distance, use hand sanitizer when entering the lobby (provided at each door), and require wearing a mask. Our team will be following these guidelines with members, as well. 
 

We are looking forward to seeing members in our lobby and want to keep everyone as healthy and safe as possible. Carolina Federal Credit Union will continue to have professional sanitized cleanings, and high-touch areas will be cleaned thoroughly throughout the day.  

The opening is tentative, and we may expedite or delay this at any time, but we will be sure to update members by email, website, and social media when doing so. 

If you have any questions or concerns, please contact our management team by phone at 704-435-0186 or by email at management@carolinafcu.org. 

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