Check out the many ways to contact us…
At Carolina Federal Credit Union, you are more than just a number…you are a member/owner! CFCU would like to encourage and invite you to contact our office at any time. Our staff will be glad to answer your questions and assist you in any way.
Toll Free: 1-800-378-1955
Hours of Operation : Monday – Friday 9:00 a.m. to 5:00 p.m.
Carolina Federal Credit Union
1200 East Church Street
Cherryville, NC 28021
Visa Customer Service
Toll Free: 1-800-808-7230
Fraudulent Activity on Debit/Credit Card
Debit Card: 1-800-262-2024
Credit Card: 1-800-369-4887
Lost Stolen Debit Cards
During Business Hours: 1-800-378-1955
After Hours: 1-800-472-3272
- Carolina Online Account Access – Access us anytime 24/7
- Visa Account Access – Access to your credit card 24/7
- Shared Branching – We have only one main branch but there are over 5000 shared branches across the country
Address Changes and Information on your account
- For an Address Change or Questions on your account: Please log onto Carolina Online Account Access
Send Us a Message
Please Note – Regular email is not a secure communication method. The Credit Union asks that you do not send confidential information by regular email.